All of your questions on screenprinting turnaround and shipping... answered!
When can I expect my order?
|
|
Order Type
|
Finishings
|
Production
|
Shipping Time
|
(Printed Tags,
|
Turnaround Time
|
Hem Tags,
|
|
Fold & Bag)
|
|
Printed Apparel
|
No
|
10-15 Business Days
|
1-5 Business Days, depending on shipping destination. Expedited shipping options are available!
|
Printed Apparel
|
Yes
|
15-20 Business Days
|
1-5 Business Days, depending on shipping destination. Expedited shipping options are available!
|
Standard screen printing turnaround time for production is 10-15 business days (this is for STANDARD ORDERS ONLY). *Please note - orders with any of the following specs may take longer: finishings, higher color counts, multiple print locations, process print, and speciality inks.
What are my shipping options?
If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis. Free order pickup is available at our Lakeforest, Ca - with this option, you will not be charged for shipping.
*Production time excludes shipping time & is dependent on quick mock approval from the customer.
How will my order be shipped?
Your screen print order will be shipped via FedEx Ground/UPS/USPS.* Once your order is shipped, we will e-mail you a tracking number - don’t forget to check your spam folder for this one!
*FedEx Ground is used for all orders with standard turnaround time. 2 Day, 3 Day, Overnight & other rush options may be available on a case-by-case basis as determined by your Customer Account Specialist.
How can I check the status of my order?
You can log in to your Customer Account for updates on your order anytime. You can also give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.
What can affect/delay order turnaround time?
The following items will be subject to a longer turnaround time past our standard turnaround terms:
- Delayed mock approval
- Printed Tags
- Hang tags
- Hem tags
- Folding & Bagging
- Process Prints
Your order turnaround time will begin once we have all of the following (and not before that!)
- Screenprint-Ready artwork as confirmed by your Customer Account Specialist
- Approved mock of your design(s)
- Invoice payment