Turnaround & Shipping

All of your questions on screenprinting turnaround and shipping... answered!

When can I expect my order?

 

 

Order Type

Finishings

Production

Shipping Time

(Printed Tags,

Turnaround Time

Hem Tags,

 

Fold & Bag)

 

Printed Apparel

No

10-15 Business Days

1-5 Business Days, depending on shipping destination. Expedited shipping options are available!

Printed Apparel

Yes

15-20 Business Days

1-5 Business Days, depending on shipping destination. Expedited shipping options are available!

Standard screen printing turnaround time for production is 10-15 business days (this is for STANDARD ORDERS ONLY). *Please note - orders with any of the following specs may take longer: finishings, higher color counts, multiple print locations, process print, and speciality inks. 

 

What are my shipping options?

If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis. Free order pickup is available at our Lakeforest, Ca - with this option, you will not be charged for shipping.

*Production time excludes shipping time & is dependent on quick mock approval from the customer.

 

How will my order be shipped?

Your screen print order will be shipped via FedEx Ground/UPS/USPS.* Once your order is shipped, we will e-mail you a tracking number - don’t forget to check your spam folder for this one!

*FedEx Ground is used for all orders with standard turnaround time. 2 Day, 3 Day, Overnight & other rush options may be available on a case-by-case basis as determined by your Customer Account Specialist.

 

How can I check the status of my order?

You can log in to your Customer Account for updates on your order anytime. You can also give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.

 

What can affect/delay order turnaround time?

The following items will be subject to a longer turnaround time past our standard turnaround terms:

  • Delayed mock approval
  • Printed Tags
  • Hang tags
  • Hem tags
  • Folding & Bagging
  • Process Prints

 

Your order turnaround time will begin once we have all of the following (and not before that!)

  • Screenprint-Ready artwork as confirmed by your Customer Account Specialist
  • Approved mock of your design(s)
  • Invoice payment

 

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